Jackson Lumber & Millwork is first New England-based building materials supplier to win national recognition as dealer of the year.
Headquartered in Lawrence, Massachusetts, Jackson Lumber & Millwork serves contractors, remodelers, and homeowners throughout eastern Massachusetts and southern New Hampshire. Owned and operated by the Torrisi family for 68 years, the company is committed to incorporating innovative business practices into their daily routine in order to produce better outcomes for their customers.
This commitment to quality and innovation caught the attention of ProSales Magazine, the leading national resource for the building industry, and on January 11th, Jackson Lumber & Millwork was honored with the prestigious National Dealer of the Year Award by ProSales editor, Steve Campbell. When accepting the award, Jackson Lumber & Millwork president, Mark Torrisi, stated “We are greatly honored to be selected as National Dealer of the Year for 2014, and we want to especially thank the talented and dedicated team of professionals at Jackson Lumber and our incredible and supportive customers.”
Only one construction supply dealer is chosen annually by ProSales out of approximately 7,500 dealers nationwide. The Dealer of the Year Award honors outstanding achievements in construction supply operations, management, and innovations, as well as meritorious service to the dealer’s community and to the lumber and building material industry. As the National Dealer of the Year, Jackson Lumber & Millwork is featured in the cover story in the January/February issue of ProSales Magazine. Both the story and a video are featured on the magazine’s website, prosalesmagazine.com.
“The Torrisi family of Jackson Lumber & Millwork in Lawrence, Massachusetts, demonstrates a willingness to examine their operations and, when needed, make major changes with the ultimate goal of better serving their customers,” said Steve Campbell, editor of ProSales Magazine. “Mark, Jay, and Joe Torrisi used lean manufacturing principles not just to eliminate wasted time and effort in Jackson Lumber’s Raymond, New Hampshire, door manufacturing facility, but to also improve performance throughout the company from sales to shipping. They solicited the advice of staff and put those ideas in place, creating a sense of ownership across the entire organization.”
The National Dealer of the Year award also recognizes the Torrisi family and the staff at Jackson Lumber & Millwork for the way they use data and analytics gathered through a computer software system they created. The data not only provides management with a constant pulse on performance across all sectors of the company, but it is also shared with employees so that every staff member knows how well he or she is performing and how that affects the company’s financial well-being.
Jackson Lumber & Millwork’s long standing commitments to giving back to their communities and to active participation in lumber industry associations were also key factors in the National Dealer of the Year award.
With a millwork manufacturing facility in Raymond, New Hampshire, lumber yards and retail stores in Amesbury, Massachusetts and Lawrence, Massachusetts, and a state-of-the-art kitchen design showroom in North Andover, Massachusetts, Jackson Lumber & Millwork is poised to successfully continue their mission to “provide customers with quality products, services & solutions on-time and in-full every day.”
