City Will Initially Use Interactive Tool for COVID Related Issues
In an effort to improve resident access to assistance across a wide range of topics and issues, Mayor Neil Perry has instituted SeeClickFix, an interactive system that will allow the City of Methuen to be more responsive and transparent.
SeeClickFix creates an effective two-way exchange of information between the city and its residents. It also helps to speed up response time and problem solving. Mayor Perry notes, “This tool empowers residents to do something more than observe and experience frustration with city-related issues. Residents can now take action and report issues creating prompt and positive solutions.”
Once the SeeClickFix app is installed on your phone, it takes just a minute or two to notify the city of a concern. This is a positive neighborhood tool that allows residents to communicate with their government, and have their concerns addressed promptly.
Initially, the city will be using SeeClickFix for COVID-19 related issues only. Visit cityofmethuen.net and click on the “Report a COVID-19 Issue” link to let the administration know of any COVID related problems or issues encountered.
“SeeClickFix is accessible to residents either via the SeeClickFix app or the city website. With our departments busier than ever dealing with everyday tasks plus COVID-19 challenges, this is a valuable tool for residents to reach city hall more efficiently and directly. I want to thank our department heads and their teams for helping to get this initiative started,” said Mayor Perry.
SeeClickFix will be rolled out for all city departments over the next 6 months. The city will keep residents updated on new developments, as it continues to focus on understanding and addressing the needs of all residents; SeeClickFix is one tool to assist us in accomplishing that goal.
